tr999 Terms and Conditions

1.1 Minimum Age

All services on tr999 are available only to individuals aged 21 (twenty-one) years or older. When creating an account, you must confirm that you meet this minimum age requirement. tr999 may request valid identification for age verification at any time.

1.2 Registration Eligibility

To create an account on tr999, you must meet the following conditions:

• You must be 21 years of age or older.
• All information provided during registration must be accurate, complete and up to date.
• Only one account is allowed per person.
• Residents of regions where online gaming is legally prohibited may not register.
• You must read these Terms and give your consent voluntarily.

2.1 Creating an Account

You must provide accurate personal information during registration. Providing false or misleading information may result in your account being terminated and any funds being forfeited.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for all activities carried out using your account. If you suspect any unauthorised access to your account, notify our support team immediately.

2.3 Single Account Policy

Each person may hold only one tr999 account. Creating multiple accounts or operating accounts under different names on behalf of the same person is strictly prohibited. If this rule is violated, all associated accounts will be terminated.

2.4 Identity Verification (KYC)

tr999 reserves the right to verify your identity at any time. Before processing withdrawals or for large transactions, we may request a national identity card, passport or other valid documents. Failure to submit the required documents in a timely manner may delay withdrawals.

3.1 Deposit Methods and Limits

tr999 currently accepts deposits via bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳300 (three hundred taka) for each method. There is no specific maximum deposit limit, however identity verification may apply for large transactions.

3.2 Withdrawal Terms

• The minimum withdrawal amount is ৳1,000 (one thousand taka).
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals will only be processed via the same method used to make the deposit.
• Withdrawals may be restricted until bonus wagering requirements have been met.
• tr999 reserves the right to temporarily suspend withdrawals in the case of unusual or suspicious transactions.

3.3 Transaction Accountability

All financial transactions are secured with SSL encryption technology. Use of third-party payment methods is prohibited — meaning all transactions on your account must be made from a mobile banking number registered in your own name.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit — up to a maximum of ৳20,000. A minimum deposit of ৳300 is required to receive this bonus. To withdraw bonus funds, the bonus amount must be wagered 25 (twenty-five) times.

4.2 General Bonus Terms

• Bonus offers may only be claimed once (same person, same IP address, same device).
• Bonus funds cannot be withdrawn directly; they become withdrawable together with the principal amount after the wagering requirements have been met.
• tr999 reserves the right to modify, suspend or cancel bonus offers at any time.
• tr999's decision regarding bonus eligibility is considered final.
• If promotional offers are abused, the bonus will be cancelled and the account may be suspended.

4.3 VIP Program

The tr999 VIP program has three tiers: Bronze, Silver and Gold. Weekly cashback benefits are provided at each tier. The maximum weekly cashback is 0.3% at Bronze, 0.5% at Silver and 0.8% at Gold. Players can advance to higher tiers through regular play and active participation on the platform. The detailed terms of VIP benefits are at tr999's discretion and are subject to change.

5.1 General Gaming Policy

All games on tr999 are operated on the basis of fair play principles. The outcome of each game is determined impartially using Random Number Generator (RNG) technology. If a technical fault or system failure produces an invalid result in any game, tr999 reserves the right to cancel that round.

5.2 Sports Betting

Live and pre-match betting is available on BPL, IPL, T20 World Cup, ICC tournaments and other international cricket and football events. tr999's odds and market rules apply to all betting. If a match or event is cancelled, the associated bets will generally be considered void and the stake will be returned.

5.3 Game Results

All game results are final and cannot be reconsidered, unless a technical fault is proven. tr999 will take reasonable steps to resolve any situation involving a technical fault. Any complaints regarding results must be reported to our support team within 24 hours.

6.1 List of Strictly Prohibited Activities

• Creating or operating multiple accounts.
• Bonus abuse or bonus hunting activities.
• Money laundering or conducting transactions using illegal funds.
• Any attempt to hack or intrude into the platform's software or systems.
• Using automated bots, scripts or artificial intelligence to play games.
• Collusion or coordination with other users.
• Using third-party payment methods.
• Operating an account under a false identity or in another person's name.
• Participating in any form of fraudulent activity.

7.1 Data Protection

tr999 places the highest importance on protecting your personal information. All sensitive data is secured with SSL encryption technology. We never sell your information to third parties. To read our full privacy policy, visit the Privacy Policy page.

7.2 Account Security Responsibility

It is your personal responsibility to keep your login details (username and password) completely confidential. Use a strong password and change it regularly. Do not share your account details with anyone — tr999 staff will never ask you for your password.

7.3 Cookies and Tracking

Cookies are used on the tr999 platform to ensure proper functionality and to improve the user experience. By using the platform, you are consenting to our cookie policy. Detailed information about cookies can be found in our privacy policy.

8.1 Self-Control Tools

tr999 provides various self-control features for users. Upon request, you can access the following:

• Setting deposit limits (daily, weekly or monthly).
• Setting session time limits.
• Temporary account suspension (cooling-off period).
• Permanent self-exclusion.

8.2 Professional Support

Gambling addiction is a serious problem. If you or someone you know is suffering from this issue, please seek professional help. For more information about responsible gaming, visit our Responsible Gaming page. Our 24/7 support team is ready to assist you with any issue.

9.1 tr999's Rights

tr999 reserves the right to temporarily suspend or permanently terminate any account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If fraudulent activity or misappropriation of funds is suspected.
• If false information is provided or identity is concealed.
• If the account is used by a minor.
• If multiple accounts are operated.
• If compliance with a legal directive or authority order is required.

9.2 Account Closure by User

You may request to close your account at any time. Notify our support team of the request. Please withdraw any remaining balance before the account is closed. Any pending bonus requests will be settled in accordance with the applicable terms and conditions.

10.1 Right to Make Changes

tr999 reserves the right to change, amend, or revise these terms and conditions at any time. For any significant changes, we will post a notice on the platform or inform you via your registered email.

10.2 Effective from the Date of Change

The updated terms and conditions will take effect from the date of publication. Continued use of the platform after any changes will be considered as your acceptance of the updated terms and conditions. Therefore, visit this page regularly to stay informed about the latest terms and conditions.

10.3 Applicable Law

Any dispute or claim related to these terms and conditions and tr999 services will be resolved on the basis of fairness and through mutual discussion between both parties. tr999 services are operated targeting users in Bangladesh.